About Quality Cooling, Heating & Plumbing

We’re not going to give you the corporate version. Here’s the real story.

Schedule Same-Day Service
Schedule Same-Day Service

4,000+

Five-Star Reviews

40+ Years

Serving Texas

353453856_200833676246631_1758715246214395033_n

Our Story

Quality Cooling, Heating & Plumbing has been serving Texas since 1984.

Quality isn’t just our name—it’s been our promise since 1984, when we first began serving Abilene and the Big Country. In 2000, Fred and Shelly Bilbo took the reins, building on that foundation with a simple philosophy: treat people right, do honest work, and stand behind every job.
Fast forward to 2020, and that same mindset made its way to Central Texas. Fred and his three sons—better known as the Bilbo Brothers—set out to bring small-town integrity and old-school work ethic to the big city. What started in Abilene has grown into a trusted presence in Georgetown and the greater Austin area, without ever losing the values that built it.
We’re still family-owned. Still relationship-driven. And still committed to doing things the right way—every time.

“The family runs it. The family answers for it.”

4,000+ 5-Star Reviews

What That Means For You

We do things differently than the corporate giants. Here’s why that matters.

The Quality Way

When you call during business hours, a real local team member answers your call—not an out-of-state call center or automated system.

After hours, our system quickly dispatches a qualified technician to your home, ensuring fast response times and reliable emergency service.

Technicians report directly to Fred and the Bilbo Brothers — not to a regional manager who’s never been to your city.

The Corporate Way

We’ve seen private equity firms buy up local HVAC companies across Texas, keeping the same names but changing how they operate. Prices rise, service can decline, and customers often feel like just another number. What was once local and customer-focused becomes driven by profit targets and upsells.

We believe homeowners deserve better. That’s why we focus on honest pricing, straightforward recommendations, and service built around trust.

Direct Access

Direct access to the people who own the company.

Honest Pricing

Zero incentive to upsell unnecessary work.

Fast Decisions

Faster decisions — no corporate approvals needed.

By The Numbers

A legacy built on trust, quality, and community commitment.

1984

Serving Texas Since

BBB A+ Rated (Accredited 2021)

6

Texas Markets Served

BBB Torch Award (2007)

4,000+

Verified 5-Star Reviews

Community Votes Gold Winner

24/7

365 Emergency Service

Georgetown Chamber Member

TX Licenses: TACLB021422E, TACLB119241E, M-9831, Abilene Plumbing #46355

Our Markets

Serving central and west Texas with local technicians who know your community.

Headquarters

Georgetown

106 Halmar Cove.

Get Service Here

Round Rock

Full-service HVAC support for growing communities.

Get Service Here

Leander

Fast response times and local technicians.

Get Service Here

Headquarters

Cedar Park

Residential HVAC experts you can rely on.

Get Service Here

Original Location

Abilene

Where it all started. 4413 Sayles Blvd.

Get Service Here

Newest Market

Brownwood

Our newest market, built on the same standards.

Get Service Here

View Service Area Map

24/7 Emergency HVAC & Plumbing

Ready for HVAC service from people who actually live in your community?

Call us today or schedule your service appointment online.
(512) 910-3531
Schedule Online
Available 24 hours a day, 7 days a week